claimdenialcheck

Methodology

Frequently asked

How is a claim denial rate calculated?

Denied in-network claims divided by received in-network claims, per insurer per year, from the raw counts each insurer files with CMS. Issuers under 1,000 claims are excluded from rankings.

Why does my insurer's own number differ?

Insurers sometimes quote rates across all plan types including employer plans, or use different numerators such as claim lines instead of claims. This site uses the marketplace in-network counts from the CMS file, applied the same way to every insurer.

Is the data updated automatically?

The pages are rebuilt from CMS public use files. When CMS publishes new filing years, the generator re-runs and every page's rates and years refresh from the new data.

What are the asterisks in CMS files?

CMS suppresses values marked * or ** for privacy. This site treats suppressed values as missing data, never as zero.